Cancellation & Refund policy
Last updated: June 5, 2025
At Ramshida Collections, each of our fashion items is carefully curated and quality-checked before shipment to ensure customer satisfaction.
Cancellations
Orders once placed cannot be cancelled, as we begin processing immediately to ensure timely dispatch.
Refunds & Returns
Due to the nature of our products (sizing variations, hygiene reasons, and limited inventory), we do not accept returns or offer refunds.
However, if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- A photo of the item
- Your order ID
- A brief explanation of the issue
We’ll review your request and, if eligible, offer an exchange or store credit at our discretion.
Non-Returnable Items:
- items purchased during sale or discount periods
- Customized or altered outfits
- Innerwear and dupattas (due to hygiene reasons)
If you have any concerns, we’re always here to help. Please contact us at Support@RamshidaCollections.com